Terms & Conditions

1. All Sales Are Final — No Returns or Refunds

This is standard across the custom print industry and it is why our proof step exists. You see exactly what will be printed, and nothing goes to press until you say yes.

The narrow exceptions are covered in Section 4, Defects and Our Errors. If we print it wrong, that is on us and we fix it.

2. Digital Proof Approval

After you place an order we email a digital proof, normally within 2–4 business hours. Production does not begin until you approve it in writing by replying to that email.

• Review the proof carefully — spelling, phone numbers, addresses, dates, colors, sizing and crop.
• One revision round is included at no charge on every order.
• Approving the proof finalizes your order. Errors present in an approved proof are not eligible for reprint or refund, including typos, wrong phone numbers and wrong dates.
• If we don't hear from you within 5 business days we'll follow up. Orders left unapproved for 30 days may be cancelled and refunded, less any design work already completed on your behalf.

3. Your Artwork and Content

By uploading a file or asking us to lay out a design, you confirm that:

• You own the rights to the artwork, logos, photographs and fonts you send, or have permission to use them commercially.
• The content does not infringe any trademark, copyright or other right.
• You accept responsibility for the content of what we print on your behalf.

We do not verify ownership of submitted artwork and we are not liable for infringement claims arising from content you supply. We reserve the right to decline any order we consider unlawful, hateful, or that we simply do not wish to produce.

We keep your artwork on file so reorders are easy. We do not sell it, share it, or use it in our own marketing without asking you first.

4. Defects and Our Errors

If we get it wrong, we make it right. We will reprint or refund at our discretion when:

• The delivered product does not match the proof you approved
• There is a manufacturing defect — bad print, torn fabric, damaged hardware
• The order arrives damaged in transit
• We shipped the wrong item or the wrong quantity

Report any issue within 7 days of delivery with photographs, to orders@signblastusa.com. Claims made after 7 days may not be honored, since we cannot distinguish a manufacturing defect from normal use or installation damage after that point.

Our maximum liability on any order is the amount you paid for that order. We are not liable for indirect or consequential losses, including missed events, lost sales or lost opportunity.

5. Shipping and Delivery Estimates

Orders ship free within the continental United States from whichever of our a nationwide production network — California, Texas or Pennsylvania — is closest to your delivery address.

• Yard signs and vinyl banners ship FedEx Ground shipping.
• Event tents, feather flags, step and repeat backdrops and canvas prints ship FedEx Ground shipping.
• Transit times are business days and begin the business day after you approve your proof.

Delivery timelines are estimates, not guarantees. Once a package is handed to FedEx it is in their control. We are not responsible for carrier delays caused by weather, mechanical problems, customs, incorrect addresses or failed delivery attempts, and carrier delays are not grounds for a refund.

If your event date is tight, tell us before you order and we'll tell you honestly whether it's achievable. We would rather turn down an order than miss your date.

Please double-check your shipping address. Reshipment costs on an address you entered incorrectly are your responsibility.

6. Cancellations and Changes

• Before proof approval: email us and we'll cancel with a full refund, less any design time already spent on a custom layout.
• After proof approval: production begins immediately and the order cannot be cancelled or changed.
• Changes after approval require a new order at full price.

7. Color, Size and Material Variation

Screens emit light and print reflects it, so on-screen color will never match printed color exactly. We print CMYK; artwork supplied in RGB or with Pantone/spot colors is converted, and conversion shifts some colors, particularly vivid blues, oranges and greens.

• Color variation of roughly 10% between proof and print, or between separate print runs, is normal and is not a defect.
• Finished sizes may vary slightly. Coroplast signs in particular may not fit every third-party frame exactly.
• Fabric products may show minor variation in weave and finish between production runs.
• If exact color matching is critical, request a physical sample before ordering a large quantity.

8. Payment

Payment is taken in full at checkout through Stripe. We never see or store your card details. Prices are in US dollars and may change at any time; the price shown at checkout is the price for that order.

Chargebacks filed on custom manufactured goods that were produced from an approved proof will be contested with the proof, the approval email and delivery confirmation as evidence.

9. Turnaround Terms

Production time begins when you approve your proof, not when you place the order. Standard production is one business day for most products. Every order gets the same 2–4 hour proof and the same shipping service — there is no rush tier. Orders above quantity 100 may add production days depending on product.

10. Governing Law

These terms are governed by the laws of the State of New Jersey. Any dispute will be handled in the courts of New Jersey. If any provision here is found unenforceable, the remainder stays in force.

11. Changes to These Terms

We may update these terms. The version posted on the date you place your order is the version that applies to it.